Free Delivery! For order over 500 Baht

FAQs

Order

Q: How do I place an order online?
A: You can find products or products that ME Infinity recommends through various channels on the site or simply by searching for products. If you find the product you want and want to order, this can be done in the following steps.

  1. You will need to register upon your first Login. If you are a returning customer, you can log in with the latest set password. If you cannot remember your password, you can click “forget password” at login page. Click on register and click on “register to buy online”. After the information and click “Register”, you can make an order immediately.
  2. Choose item, check quantity, price and click “Add to Cart”.
  3. Click “Make Payment” in the upper right hand corner. Check your item for accuracy before proceeding with the payment process. You can select a payment method:
    1. 1. Pay through Paypal or Paysbuy.
    2. Payment via KBank (KBANK) or Siam Commercial Bank (SCB)
    3. Credit Card or Debit Card Credit / Debit card Visa, MasterCard, JCB or UnionPay can be paid by American Express.
  4. Electronic voucher (eVoucher). You may receive a cash voucher during the promotion period. You can buy all kinds of products sold through online with the exception of shipping payment. You can use the card upon the payment process.
  5. Fill in the shipping address.
  6. When you have finished shopping, you will receive a summary email. When an email has been sent, products will be dispatched within 1-2 business days (Bangkok and suburbs) and 2-4 business days (out of town). You can track your order on the next business day by clicking on “Order History” in “My Account”, which shows the shipping status.

Q : Can I change my order after doing so?
A: You can change the shipping address only before your order is sent to ME Infinity by contacting ME Infinity  Call Center (02-195-2999). After you receive your order confirmation email, you will not be able to make any changes. By the way, ME Infinity will execute the order quickly since we received the order. We try to deliver the goods to you as soon as possible. Therefore, changing orders such as (Item, Color, Size, etc.) is not allowed. Changeable

Q : Can I cancel my order?
A: Your order will be processed immediately, thus you cannot cancel a payment order. If you need immediate assistance, please contact customer service through the “contact us” form via the website or at https://www.meinfinity.com/contact-us or contact ME infinity Call Center at 02-195-2999.

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